Name: James Lachlan Perrett
Date of Birth: 21/12/64 (Adelaide)
Address: 13/25 Williams Rd,
Prahran,
Victoria, 3181.
Telephone: (0414) 086 231
Internet E-mail Address: jperrett1@hotmail.com
Nationality: Australian
Marital Status: Single
Formal Education: P.E.B. - St. Peters School Collegiate - (1982)
Associate Diploma in Electronic Engineering. (1983-1986)
Hobbies/Sports: Horse Riding, Windsurfing, Cycle Touring, Reading, Snow Skiing,
and Water Skiing.
Languages Spoken: French Intermediate Level (Alliance Franciase Intermediate
7-8)
Indonesian Beginners Level
Greek Beginners Level
MANAGEMENT SUMMARY
James has over twenty years experience in the computer industry. His background includes experience in areas such as Hardware maintenance down to individual component level, Software programming experience in various languages down to Assembly Language Patches, Help desk experience in a number of operating systems, applications, Network operating systems and in-house programs.
At Teletech he has taken hundreds of ADSL Technical support calls. Where he has received a large number of customer complements and no customer complaints. He had kept his FCR over 85% since day one.
At Oakliegh Primary School he has been looking after 100 notebooks and Workstations on both Windows 2003 and Windows NT Domains. Helping Students, Teachers and Administration staff with a number of problems. And helping out with training.
At Accountancy One Smith Read his main achievement has been maintaining a 99% uptime on 3 Servers, with 3 successful upgrades of Solution 6. As well as a major transition from Llink to Visiplan for the Financial Planners.
At Directory Technology his main achievement has been in the doubling of DIT's Network support efficiency by implementing Windows NT Images using Symantec's Ghosting technology for over 100 workstations on a Windows NT Domain at two main sites.
At Repco where he gained a lot of his Netware experience. He has upgraded and replaced 5 Novell
networks going from Netware ELS Level II through to Intra-Netware.
He also evaluated, recommended and implemented diagnostic equipment for
the trouble-shooting needs of an established network and has played an integral part
in the establishment of an asset register of over 700 Computers and Components including
software to realize a 99% legal software count.
Prior to this, his experience was in the electronics industry designing analogue
and digital Electronic Systems as well as repair. The emphasis has shifted
over
the last few years from the single computer systems environment and moved
towards providing help-desk and local customer support for network users
on
a number of platforms, in a number of sites.
His Information Technology history includes the establishment of a variety
of network systems:
* Multi-Processor Uni-Verse System (Pick/Unix) & Terminal Concentrators
* IBM Mainframe/SNA connections over SDLC, & SAA LAN.
* Novell Netware server / Baynetworks 10/100 switch networks over Thick,
Thin & UTP Ethernet topologies.
* Internet access (TCP/IP) via IPX Gateways, Intra-Netware and via dial-up
(SLIP / PPP).
Systems engineering / Customer Support experience includes documentation,
as well as flowcharts for solving simple users problems on a range of issues
to
customers and staff (at both managerial and technical levels), upgrading
and installing various Systems (inc. Warranty and Catalogue) and applying
software
maintenance at customer sites. James has also successfully presented a seminar
on an in-house system for Repco staff.
His programming background includes installation / customization of various
software, application of periodic maintenance, and co-ordination of various
hardware and software implementation projects. His experience includes prime
responsibility for all Network Tools and Utilities Software.
Skill |
Years |
Proficiency |
Windows Desktop/Server Software |
15 years | Very High |
| • Windows 2000 | 5 years | Very High |
| • Windows XP Pro/Home | 7 years | Very High |
| • Windows 2003 Server | 6 years | Very High |
| • Windows Vista | 2 years | High |
Other Operating Systems |
||
| • Novell Netware 5.x, 4.x ,3.x, 2.X, & ELS Level II | 19 Years | Very High |
| • Linux (Fedora, Mandriva, Redhat, Slackware & Myth Distributions) | 9 Years | High |
| • OS/2 2.0, 2.1, Warp (Red/Blue/Connect) | 5 Years | Average |
| • VMS 5.x,, 4.x, 3.x & Open VMS | 5 Years | Average |
Office Suites |
||
| • MS Office 4.3, 95, 97, 2000, 2003, 2007 & XP | 19 years | Very High |
| • IBM Lotus Smart Suite 4 | 7 years | High |
| • Corel (Novel, Borland ) Office Suites | 7 years | High |
Data Bases |
||
| • MS Access 4.3, 95, 97, 2000, 2003, 2007 & XP | 19 years | Very High |
| • Paradox for DOS/Windows, dBASE | 7 years | Very High |
| • MS SQL Server / MS DB Servers | 3 years | High |
| • MySQL Server | 7 years | High |
Spread Sheets |
||
| • MS Excel 4.3, 95, 97, 2000, 2003, 2007 & XP | 19 years | Very High |
| • Lotus 123 Release 2.01 to 2.4, Lotus for Windows, | 7 years | Very High |
| • Quattro Pro for DOS, Quattro Pro for Windows, | 7 years | Very High |
Word Processors |
||
| • MS Word 4.3, 95, 97, 2000, 2003, 2007 & XP | 19 years | Very High |
| • WordPerfect 5.1, & 6.0 for DOS/Windows | 7 years | Very High |
| • WordStar 6.0, & Lotus Manuscript | 3 years | High |
Accounting |
||
| • Solution 6 Systems (CDS, AMS, MAS, PMA & Tax) | 3 years | Very High |
| • BGL (CAS, Simple Fund & Simple Invest) | 2 years | High |
| • Trimar (LeaseMan & ShareMan) | 2 years | High |
CAD |
||
| • Protel - PCB, Protel -Schem, Protel Autotrax | 2 years | Very High |
| • AutoCAD, Turbo CAD, Quick CAD | 2 Years | Very High |
Desktop Publishing |
||
| • Microsoft Publisher, Adobe PageMaker, Ventura | Very High | |
Editors |
||
| • Brief 3.0, QEDIT, Norton Editor, Notepad+, vim, emacs | Very High | |
Financial Planning |
||
| •LLink, VisiPlan | 3 Years | High |
Languages |
||
| •Basic | 3 years | High |
| •C (Borland C++, Visual C++) | 20 years | High |
| •Modula 2 | 1 year | Average |
| •Perl | Learning | Learning |